Voice Over IP

ABOUT THE COURSEThis course offers a practical introduction to 'hands on' VoIP engineering. Voice over IP promises to reduce your telephony costs and provides unique opportunities for integrating voice and data. The past and the future of telecommunications come together in VoIP, and to deploy this technology successfully you need to understand its benefits, risks and challenges.COURSE OBJECTIVESWhen you have completed this course you will be able to:

    • Enter into discussion of products, services and technology that use VoIP
    • Plan and size a VoIP solution
    • Setup a PC VoIP Application
    • Setup a SIP VoIP Application using analogue phones and SIP converters
    • Describe in overview the use of layered protocols for packet services
    • Capture and analyse VoIP traffic using a Protocol Analyser
    • Analyse and troubleshoot Quality of Service over a VoIP Network
    • Distinguish the important Internet protocols
    • Compare and contrast the ITU H.323 and the IETF SIP approaches to VoIP
    • Discuss the Cisco approach to VoIP
    • Compare the business case for using VoIP and for Circuit Switching carriage of voice


The course will be aimed at technicians and engineers assuming a knowledge of Microsoft Windows and simple TCP/IP networking using PCs and elementary telecommunications. It will not assume any prior knowledge of VoIP or packet voice technology.


    • Introduction and Background
    • Internet Protocol Suite Fundamentals
    • Telecommunications Fundamentals
    • VoIP Architectures
    • VoIP using H.323
    • VoIP using IETF Architecture SIP
    • Quality of the Voice
    • VoIP and Circuit Switched Performance Issues
    • Review

  • Date 1 Sept. 13, 2021
  • Date 2 Sept. 17, 2021
  • Date 3 Oct. 18, 2021
  • Date 4 Oct. 22, 2021
  • Duration 1 week
  • Student 30
  • Level All level
Take this course
working hours
  • Monday 8:00 am - 6:00 pm
  • Tuesday 8:00 am - 6:00 pm
  • Wednesday 8:00 am - 6:00 pm
  • Thursday 8:00 am - 6:00 pm
  • Friday 8:00 am - 6:00 pm
  • Saturday Closed
  • Sunday Closed