Course List
CUSTOMER SERVICE AND PUBLIC RELATION COURSES
Service Desk Analyst (SDA)
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 10 Jun - 14 Jun, 2019 | 02 Sep - 06 Sep, 2019
Mastering public Relations and Communication Practice
04 Feb - 08 Feb, 2019 | 06 May - 10 May, 2019 | 05 Aug - 09 Aug, 2019 | 07 Oct - 11 Oct, 2019
Establishing and Managing a call centre and Help Desk
04 Feb - 08 Feb, 2019 | 06 May - 10 May, 2019 | 12 Aug - 16 Aug, 2019 | 04 Nov - 08 Nov, 2019
Achieving Excellence in customer service- providing a quality service
04 Feb - 08 Feb, 2019 | 11 Mar - 15 Mar, 2019 | 06 May - 10 May, 2019 | 16 Oct - 20 Oct, 2019
Sales and Marketing Strategies
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 10 Jun - 14 Jun, 2019 | 02 Sep - 06 Sep, 2019
Planning and Managing public Relations Campaigns
10 Dec - 14 Dec, 2018 | 11 Mar - 15 Mar, 2019 | 10 Jun - 14 Jun, 2019 | 16 Oct - 20 Oct, 2019
Public Relation Master class
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 10 Jun - 14 Jun, 2019 | 07 Oct - 11 Oct, 2019
Public Relations through Globalization Changes and crisis Management
04 Feb - 08 Feb, 2019 | 06 May - 10 May, 2019 | 12 Aug - 16 Aug, 2019 | 04 Nov - 08 Nov, 2019
Certified Public Relations Officer: Public Relations And Corporate Communications
04 Feb - 08 Feb, 2019 | 06 May - 10 May, 2019 | 12 Aug - 16 Aug, 2019 | 07 Oct - 11 Oct, 2019
Customer care and communication
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 10 Jun - 14 Jun, 2019 | 16 Oct - 20 Oct, 2019
Managing service Quality and customer satisfaction
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 12 Aug - 16 Aug, 2019 | 04 Nov - 08 Nov, 2019
Developing internal customer service
04 Feb - 08 Feb, 2019 | 11 Mar - 15 Mar, 2019 | 10 Jun - 14 Jun, 2019 | 02 Sep - 06 Sep, 2019
The customer service and public Relations Master class
04 Feb - 08 Feb, 2019 | 11 Mar - 15 Mar, 2019 | 10 Jun - 14 Jun, 2019 | 16 Oct - 20 Oct, 2019
Public Relations and corporate communication
04 Feb - 08 Feb, 2019 | 08 Apr - 12 Apr, 2019 | 12 Aug - 16 Aug, 2019 | 04 Nov - 08 Nov, 2019
Customer service strategy: Building a customer centric organization
04 Feb - 08 Feb, 2019 | 11 Mar - 15 Mar, 2019 | 06 May - 10 May, 2019 | 16 Oct - 20 Oct, 2019
